1. Service Scope:

Our services are intended to assist users in registering, bidding, and managing tenders on the GeM platform. We act as a facilitator and do not guarantee the awarding of tenders or any specific outcomes.

2. Compliance:

You agree to provide accurate and complete information during registration or tender application processes. It is your responsibility to ensure compliance with GeM guidelines, applicable laws, and government regulations.

3. Payment Terms:

Any service fees for GeM-related assistance are to be paid as per the agreed terms. Failure to remit payments on time may result in suspension or termination of our services.

4. Confidentiality:

We maintain strict confidentiality of all client data shared with us. However, you acknowledge that any information uploaded to the GeM platform becomes subject to the platform’s terms and policies.

5. Limitation of Liability:

We are not liable for any loss, damage, or delay arising from your use of our services or from issues related to the GeM platform, including technical errors, platform downtime, or decisions made by government authorities.

6. Termination:

We reserve the right to terminate services if there is a breach of these terms, misuse of the GeM platform, or non-payment of dues.

7. Dispute Resolution:

Any disputes arising out of or related to our services will be resolved amicably or referred to arbitration in accordance with applicable laws.

8. Modifications to Terms:

We may revise these terms from time to time to reflect changes in laws, regulations, or service practices. Users are encouraged to review these terms periodically.