All tender-related services, including the preparation, submission, and tracking of tenders, are delivered digitally. Once you provide the necessary documentation and information, we will assist in completing and submitting your tender on the GeM platform.
After the submission, you will receive digital confirmation of your tender submission, including any reference numbers, approval statuses, or other relevant documents, sent to your registered email or customer portal.
The delivery time for tender submissions and related services depends on the complexity of the tender, your specific requirements, and the timeliness of your document submission. Typically, we aim to complete the submission within [X] to [Y] business days from the receipt of all required documents.
Please be aware that GeM platform technical issues or delays in document verification may impact the expected delivery timeline. We will notify you of any such delays and provide updated timelines accordingly.
If any physical documentation is required, such as contracts or hard copies of submitted tenders, these can be arranged at an additional cost, and the associated shipping fees will be communicated in advance.
Since the tender process is digital, there is no physical shipping of documents. All tender-related information, including documents, confirmation receipts, or reports, will be delivered electronically.
After submission, you will receive updates on the status of your tender, including whether it has been successfully submitted, shortlisted, or if further action is needed. These updates will be sent to your registered email address or through our online portal.
If additional steps are required for your tender (such as clarifications or document revisions), we will inform you promptly and assist with the necessary changes.
In the event of any delays, whether due to issues on the GeM platform or pending information from your side, we will keep you informed about the situation. We will provide clear instructions on how to proceed and adjust the delivery timelines as necessary.
• Our services are delivered electronically through email or our secure online platform. Upon receiving all necessary documentation and information from your end, we will initiate the service.
• Once the service is completed, such as your registration being successfully submitted or your tender application processed, we will send you a confirmation and provide any related documentation through digital channels.
• The time required to complete your requested service depends on the complexity of the task and the promptness with which you provide the required documents. Standard service delivery typically takes between [X] and [Y] business days.
• Please note that delays in service delivery may occur if the GeM platform experiences technical issues, or if incomplete information is provided. In such cases, we will inform you of the updated timeline as soon as possible.
• After completion of the service, we will send a confirmation email to you, outlining the details of the task performed. This may include a registration confirmation number, a copy of the submitted bid, or other related documents.
• In cases where physical copies of documents are required, we can arrange for them to be sent by post, though additional shipping fees may apply.
• Since our services are focused on online activities related to GeM (such as online registrations, catalog management, etc.), there is no physical shipping involved unless explicitly requested.
• Any physical documents that may be required can be couriered at an additional cost, and delivery times will depend on your location and the courier service used.
Ahmedabad, Gujarat - 380009
+91 84699 54263, +91 92657 68308
If you need to speak to us about a general query fill in the form below and we will call you back within the same working day.